Manage, track, and resolve RFIs with full visibility across every project
Centralised Construction Requests for Information (RFI)
Managing Requests for Information (RFIs) is critical to keeping construction projects moving. Delayed responses, lost emails, and unclear ownership can quickly lead to programme disruption, rework, and cost escalation.
WeBuild centralises the entire RFI process—allowing project teams to create, track, and manage RFIs in one place, with full visibility across all projects. Each RFI is logged, assigned, and monitored, ensuring nothing is missed and every response is accountable.
RFI workflow in WeBuild
WeBuild structures the RFI process into the clear, manageable steps displayed below — and linked to the relevant section of our User Guide. This ensures that every RFI is properly created, communicated, recorded, tracked, and closed once resolved.
Create RFIs
Raise RFIs with all relevant details of the issue/enquiry and deadline for response.
Share and collaborate
Ensure that RFIs are communicated to relevant stakeholders and your team.
Duplicate / Remove RFIs
You can duplicate or remove an issued RFI if and when circumstances change.
Track and close RFIs
Monitor RFI progress, ensure timely responses, and close RFIs once resolved.
Reporting
Maintain RFIs records. Export RFIs and generate RFI Register reports.
Why effective RFI management matters
Poorly managed RFIs are a common source of delay and cost escalation in construction projects. Without a structured process, teams rely on fragmented communication across emails, spreadsheets, and informal channels.
This often leads to:
– Delayed responses and decision-making
– Lack of accountability across stakeholders
– Inconsistent or missing project information
– Increased risk of rework, disputes, and claims
A centralised RFI process ensures that all project participants are aligned, issues resolved quickly, and decisions documented.
Read the full RFI Process Guide in our Knowledge Bank.
Connected construction workflows for contractors
WeBuild is designed specifically for contractors delivering commercial and multi-trade projects, where coordination across teams, consultants, and subcontractors is critical.
RFIs do not exist in isolation — they are closely linked to other key construction processes. WeBuild connects these workflows within a single platform, ensuring that information flows seamlessly across the project lifecycle.
By bringing RFIs and related workflows together in one system, WeBuild helps teams:
– Reduce delays and improve response times
– Maintain full visibility across all projects
– Ensure accountability across stakeholders
– Create a full auditable project record
Other Project Field Management features
For more information…
See our User Guide or email us at [email protected]
