Frequently Asked Questions (FAQ)

WeBuild is a cloud-based construction collaboration platform. We provide tools for construction professionals to manage the tender process, Document control and collaboration, project management, contract management along with quality and safety features. Our modules are integrated so they can be used together on each new project.

WeBuild can be used by any team of construction professionals that are involved with overseeing all or part of a project in any capacity.

Our functionality caters to many project roles, including:

• Owners
• Architects
• Designers
• Engineers
• Estimators
• Construction managers
• Project managers
• Contracts administrators
• Site managers
• Sub-contractors/suppliers

Our intuitive, simple interface allows new users to learn as they click through their account and view our tour projects. Should new users need more guidance, we provide a detailed online help guide and our friendly support team is also on hand to assist you.

Simply book a demo with one of our consultants who can learn about your requirements and walk you through the platform. From there we will provide account access for you and your team to get started.

If your company has a separate business or branch and you need to create a separate account for this business or branch, you will need to go through the same steps of registering a new account the same way as if you are registering a new company.

You will need to use a new email address in order to create an account for the new business or branch of your company, in order for the system to log you into the correct account.

It is also important to include a different Office Name (e.g. London office) for this business or branch as well as address and other information to distinguish the account of this business or branch from the other accounts of your company.

Selecting a branch type helps us tailor your account to your needs. There are three branch types to choose from:

• Owners and consultants – Your company primarily manages and consults with main contractors on a project.

• Head contractors and developers – your company is regularly engaged by owners to manage or oversee the management of an entire project. This includes working with consultants and managing sub-contractors and suppliers.

• Sub-contractors and suppliers – Your company bids for work/supply associated with your speciality trade.

The answer is project control.

If your company manages project documentation, engages other companies for procurement or consultancy services and oversees day to day site operations, your team will require a management account.

As a holder of a management account, you can upload unlimited number of projects on the system, have unlimited access to all the features we offer and have complete control over other companies working on your project.

On the other hand, if your company is engaged to price work or provide consultancy services for a certain aspect of a project, you can connect with the project by creating a free collaboration account.

Management accounts allow companies to create an unlimited number of projects to manage during the design, pre-construction, and construction phase. Each company account uses WeBuild to manage project documentation, the bidding process, and overall project management.

All external companies that wish to collaborate on projects can be invited and access the latest documentation through their optional free collaboration accounts or work via our system’s smart emails.

Collaboration accounts are free of charge for companies working on your project, and are also completely optional.

In the event that a company (e.g. sub-contractor) would rather not create a collaboration account, they can receive, action and respond to everything you send to them via our smart emails. When a sub-contractor replies to you via email, you will receive a notification and all correspondence will be saved and displayed in the corresponding area for your record.

Yes, you can be invited to collaborate on another company’s project, whether you have a management account or a free collaboration account.

So you have registered your company and added all your team members to your free collaboration account, what next?

In order to make use of your collaboration Account’s functionality, you must first be invited to a project by the project creator who has a management account.

Once you are given access to a project, you will be able to use your collaboration account to view project documentation shared with you, submit a quote (if invited to a tender package) and correspond with all the selected management features for the duration of the project.

Yes. If your company decides it would like to manage its own projects on the WeBuild platform, collaboration accounts can be easily upgraded to management accounts by creating a new project and selecting the right pricing package for your business.

If you would like to know more, please feel free to email us at support@webuildcs.com